Lucernel support
Help with accounts and publishing
Get help with access, integrations, publishing errors, privacy requests, and account removal.
Product support
- Email [email protected] for login, account activation, connected platforms, uploads, scheduling, or publishing errors.
- Include the page or action that failed, the connected platform, the approximate time, and the account email address.
- Do not send passwords, access tokens, private keys, or other credentials.
Privacy requests
- Email [email protected] for access, correction, deletion, export, or questions about personal information.
- Send an account deletion request from the email address associated with Lucernel Studio.
- Identity verification may be required before data or an account is deleted.
Disconnect a social account
- Remove the integration from the Lucernel Studio dashboard.
- You can also revoke Lucernel Studio from the connected platform’s authorized applications settings.
Service operator
- Lucernel Studio is operated by Lucernel LLC.
- The Privacy Policy and Terms of Service are available from every page of this website.