Contact
Write to Lucernel.
Every message is read by a person, the one who builds the products.
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Support and projects
Questions about an app, bug reports, feedback, press, or a project you want to discuss.
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Privacy and deletion
Access, correction, export or deletion of personal data for any Lucernel product.
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Support for a specific app
Need help with an app?
Before you write
A few details help.
- Which app or topic the message is about
- What happened, in a few lines
- Your device model and iOS version, for an app problem
- What you were trying to do
- Screenshots, if they help
- For privacy requests, the device or address the data belongs to
App Store billing and refunds are handled by Apple at reportaproblem.apple.com. Lucernel LLC never asks for passwords, access tokens or payment details by email.
